• Making ITIL Adoption Relevant With Real Life Examples

    Recorded Webinar Presented by John Towsley, Co-Founder of Thought Rock

    Full ITIL adoption doesn’t happen overnight, in 6 months, or even a year. Implementing ITIL requires full change in behaviour and process, and both of these take time and planning before and during. Join John Towsley, Co-Founder of Thought Rock as he discusses real life examples of clients he’s worked with adopting ITIL. Gain perspective on the strategy involved in pre-adoption and walk away with approaches for adopting a best practice project.

    Key Learnings

    • Common pitfalls in ITIL implementation

    • Plans for team members and executives

    • Expectation setting

     Watch the recorded webinar HERE.

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