Join Pete McGarahan as he welcomes Jim Bolton, President of Propoint Solutions. Jim will be sharing his professional expertise, lessons learned and practical experience in the areas of process assessment leading to actionable improvement steps with an established ROI.
- Preparing the business case for any Continuous Improvement Plan (CIP) that identifies the targeted Critical Success Factors (CSF) and Key Performance Indicators (KPI).
- Establishing the process assessment to first identify the baseline, actual and targeted measurements for use in the gap analysis and continuous improvement process.
- Reporting the impact of actionable improvement steps as measured by baseline to actual (progress) and actual to target (opportunity).