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Service Transition: Testing, Validation and Evaluation - What's the Difference?
Presented by Graham Furnis, Senior Consultant at Thought Rock
The concept of testing is well known. But what about Validation and Evaluation? What are these? Where do they fit in? How do they integrate and flow? This presentation introduces these Service Transition concepts and associated processes.
- Understand Testing, Validation and Evaluation
- Understand the processes behind these terms
- Understand how these integrate within Service Transition