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  • On Demand Webcast ::: ITIL® Lite - A Road Map to Partial v3 Implementation" with Malcolm Fry

    WATCH HERE

    ITIL Lite is an approach to implementing key components of ITIL v3 to ensure a sound basis for IT Service Management either as a starting point for full implementation or as a deliverable for those not wishing to fully implement ITILv3.  

    Taking key points from Malcolm's book "ITIL Lite", this presentation provides a high level road map to partial v3 implementation.

    Who should watch this presentation:

    - Organizations that are adopting or are thinking of adopting ITIL v3.  
    - Organizations that are looking towards full ITIL v3 implementation but are confused as to where to start this journey.

    - Organizations that are new to ITIL and want to learn more.

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