• Where do you see the ITSM industry headed?

    Our good friends over at Consulting-Portal recently conducted a detailed survey of trends and opportunities in the ITSM industry. Some of the findings are quite illuminating.

    They looked at the following areas:

    • Sponsorship
    • Organization and Governance
    • Best Practices
    • Training
    • Measurement and Audit
    • Continuous Improvement
    • ITSM Tools

    There's plenty of information in this survey that will be useful to anyone in the world of ITSM!

    The survey can be found by clicking here.

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